0845–300–8905

Privacy policy

Security and privacy

We take all the necessary steps to ensure the security of your transaction with us and to protect the privacy of the information you give to us.

In addition, we have joined the secure payments programmes with VISA and Mastercard, which may form part of your payment process on this website. Verified by Visa and MasterCard SecureCode allow you to confirm that you are the genuine cardholder by giving your pre-selected password when taking part in a transaction.

Your online security

HPI recognises the importance of secure online transactions, and we safeguard the privacy of information provided to us through online forms.

We use a Digital Certificate to assure you of the validity of our site and for consumer requests submitted to us online, we use Secure Sockets Layer technology to provide strong encryption for the data you provide on the order form before transmission to HPI. Card payments are processed by Barclays Merchant Services.

Privacy – how we use information about you

HPI is registered under the Data Protection Act (1998) which contains important provisions governing the use of data about private individuals.

We do not ask for any information about you in order to let you use our site. Such use is subject to our HPI Web Site Terms & Conditions.

However, it is necessary for us to capture and retain information on you and your enquiries in order to provide you with the HPI Check, and to deal with subsequent upgrades and queries relating to the services you buy from us.

Information on the fact of your enquiry with us, or on the vehicle data provided to you in return, remains confidential and will only be provided to third parties for marketing purposes where you have given us your explicit consent at the time of purchase. Where consent has been given, it is our policy only to deal with third parties who can offer special benefits to HPI customers.

HPI is committed to fighting vehicle crime and works closely with law enforcement agencies, especially the police, to investigate vehicle theft and fraud. We value the information that such agencies provide, which helps all our customers avoid the risks presented by stolen vehicles.

In return, when you buy our services, you agree that we may provide data about you and your enquiry to the police or other law enforcement agencies, where doing so will assist them in their enquiries. You should also be aware that under section 28 of the Data Protection Act (1998), the police and other agencies can require us to disclose this information, again without your consent.

Unsubscribing from emails

If at any time you wish to have your information removed from our active databases, please contact us. You can also unsubscribe any time by clicking on the unsubscribe link at the bottom of all our email communication.

HPI Limited
Company Registration Number 4068979
VAT Number 942407139
Registered office: Bond Court, Leeds, LS1 5EZ
Phone: 0845 300 8905

You will find full information on our trading terms in HPI Check Terms & Conditions, which you should read carefully before proceeding with a purchase. If you have questions, please use the feedback facility to tell us.

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